FAQ

Adapt Shop focuses on premium menswear that combines quality craftsmanship with affordable pricing. Our collections include BACKPACKS, DUFFLE BAGS, FOOTWEAR, HOODED SWEATSHIRTS, JACKETS, JERSEYS, and various tees including our signature A1 Fit line designed for the modern man who values both style and comfort.

Our target customer is style-conscious men who appreciate premium quality clothing without the luxury price tag. They value well-fitting basics, versatile pieces that work for various occasions, and a streamlined shopping experience. Whether you’re building your essential wardrobe or looking for that perfect statement piece, Adapt Shop has you covered.

Our A1 Fit is specially designed for those who prefer a more tailored silhouette. Available in select HOODED SWEATSHIRTS and TEES, the A1 Fit offers a slightly more fitted cut through the body and sleeves while maintaining comfort and mobility. If you prefer a standard fit, we offer regular versions of these items as well.

We provide detailed size charts for each product category. For most items, we recommend checking your measurements against our size guide. If you’re between sizes or prefer a looser fit, we suggest sizing up. Our A1 Fit items typically run true to size for a more fitted look.

We’re committed to premium quality at accessible prices. Our fabrics are carefully selected for durability, comfort, and performance. From soft cotton blends in our tees to technical fabrics in our outerwear, each piece is designed to become a reliable part of your wardrobe.

We offer two main shipping methods:

Yes! We ship worldwide to most countries. However, we’re currently unable to deliver to some Asian countries and select remote regions. During checkout, our system will automatically confirm if we can ship to your location.

All orders require 1-2 business days for processing before they ship. During peak seasons or sales events, processing may occasionally take slightly longer. You’ll receive a confirmation email once your order has shipped with tracking information.

Absolutely! Once your order ships, you’ll receive tracking information via email. You can use this to follow your package’s journey right to your doorstep. If you have any issues with tracking, our customer service team is here to help.

We want you to be completely satisfied with your Adapt Shop experience. We accept returns within 15 days of delivery. To be eligible for return, items must be:

• Unworn and unused
• In original condition
• With all original tags attached
• In the original packaging

Please contact our customer service team at [email protected] with your order number and reason for return. We’ll guide you through the process and provide return instructions. Once we receive and inspect your return, we’ll process your refund to the original payment method.

Currently, we process returns rather than direct exchanges. If you need a different size or color, we recommend placing a new order for the desired item and returning the original purchase following our standard return process.

We accept all major credit cards including VISA, MasterCard, and JCB, as well as PayPal for secure and convenient checkout. All payments are processed through encrypted systems to ensure your financial information remains safe.

While you can checkout as a guest, creating an account allows you to:

• Track your order history
• Save your shipping preferences
• Faster checkout on future orders
• Receive updates on new collections and exclusive offers

Absolutely. We take your privacy seriously and implement industry-standard security measures to protect your personal and payment information. We never share your data with third parties for marketing purposes.

Our customer service team is dedicated to providing the same premium experience in support that we offer in our products. Don’t hesitate to reach out to us at [email protected] for any additional questions or concerns. We typically respond within 24 hours during business days.

Adapt Shop
1030 Lake Claire Dr, Annapolis, US 21409
Email: [email protected]